OnPay Review: Robust, Flexible Payroll Processing

OnPay Review: Robust, Flexible Payroll Processing | PCMag

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4.0 Excellent this.$refs.template.innerHTML, onCreate: (instance) => this.tippyInstance = instance, onShow: (instance) => { this.escapeHandler = (e) => { if (e.key === 'Escape') instance.hide(); }; window.addEventListener('keydown', this.escapeHandler); }, onHide: (instance) => { if (this.escapeHandler) { window.removeEventListener('keydown', this.escapeHandler); this.escapeHandler = null; } }, onMount: (instance) => { const closeBtn = instance.popper.querySelector('[data-tooltip-close]'); if (closeBtn) closeBtn.addEventListener('click', () => instance.hide()); }, }; }, }">   What Our Ratings Mean 5.0 - Exemplary: Near perfection, ground-breaking 4.5 - Outstanding: Best in class, acts as a benchmark for measuring competitors 4.0 - Excellent: A performance, feature, or value leader in its class, with few shortfalls 3.5 - Good: Does what the product should do, and does so better than many competitors 3.0 - Average: Does what the product should do, and sits in the middle of the pack 2.5 - Fair: We have some reservations, buy with caution 2.0 - Subpar: We do not recommend, buy with extreme caution 1.5 - Poor: Do not buy this product 1.0 - Dismal: Don't even think about buying this product Read Our Editorial Mission Statement and Testing Methodologies. The Bottom Line OnPay is an excellent payroll solution for small and some midsize businesses, thanks to its flexibility, support resources, and user-friendly interface. Per Month, Starts at $49.00 First Month Free + Expert Setup See It PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Pros & Cons Fast, capable payroll processing Top-notch user experience Impressive flexibility and guidance Supports numerous vertical industries Exceptional employee portal New pricing structure increases costs HR tools could be more robust OnPay Specs Name Value tr:nth-of-type(n+6)]:hidden" :class="{ '[&>tr:nth-of-type(n+6)]:!table-row': open }"> Mobile Admin Access Responsive Site Submits Federal, State, Local, and Payroll Taxes W-2s 1099s Time Tracking HR Add-Ons Free Trial More Specs

OnPay excels as online payroll software for both small and larger businesses because of its payroll processing expertise, ease of use, and help resources. It caters to companies in vertical industries but remains flexible enough to suit most businesses. The most significant change since our last review is a switch to modular pricing: You pay one monthly subscription price for Payroll Essentials and another for expanded HR tools. In addition, the app now supports automatic payroll and includes more educational resources. OnPay is a very capable service, but it is no longer an Editors' Choice winner due to its higher costs and lack of substantial updates relative to competitors. Gusto is our Editors' Choice winner because it offers an exceptional combination of payroll and HR depth and flexibility in the most engaging user experience we've tried.Pricing and Subscription Plans: A New Subscription Model Increases CostsOnPay used to be one of the best values of the payroll services I reviewed, costing just $49 per month, plus $6 per employee per month with no hidden fees. Now, you pay that same amount for the base plan, Payroll Essentials, which includes all of OnPay’s core payroll tools, such as benefits administration, hiring and onboarding, and integrations. The HR add-on costs an extra $15 per month, plus $2 per employee per month. Features here include document management, HR insights, PTO management, workflows, and e-signatures. For an additional $10 per month, OnPay offers state-by-state compliance alerts and other compliance resources. Live HR support (powered by HR industry leader Mineral) is $75 per month.Patriot Software Payroll Premium costs less—$37 per month, plus $5 per employee per month. The Basic version is $17 per month, plus $4 per employee per month, though yo